Cookie Policy

1. What cookies are

Cookies are small text files a website stores in your browser. Similar technologies, such as your browser’s local storage, work in much the same way. This policy explains how Merchaint (“we”, “our”, or “us”) uses them.

2. Cookies on our website

This marketing website does not use cookies to keep you signed in. When a Meta Pixel ID is configured, we store an advertising click id in a first-party cookie named _fbc if the address you arrived from contains one and that cookie is not already set. Meta may also set the cookies described in section 3. We do not sell the information those cookies collect. If no Pixel ID is configured, we do not set _fbc and the Meta pixel is not loaded.

If the address you arrived from contains a Google click id, we store it in a first-party cookie named mc_gclid, mc_gbraid, or mc_wbraid for 90 days. If you have refused marketing cookies, we do not write those cookies and we do not load Google Tag Manager.

3. Third-party services

Some pages use services run by other companies, which may set their own cookies:

• Google — we load Google Tag Manager on this website. Tags in that container, including Google Ads, may set their own cookies and may receive the pages you visit, advertising click identifiers, and, when you submit the Custom ERP form, the name, email, and phone number you entered. Google hashes that contact data for enhanced conversions. Google’s policy is at policies.google.com/privacy.
• Meta (Facebook) — when a Meta Pixel ID is configured, we load Meta’s pixel to measure page views and actions such as contacting us or booking a consultation. Meta may set cookies named _fbp and _fbc, and may receive the pages you visit, those actions, and advertising click identifiers. We use this to measure and improve our ads. Meta’s own policy is at facebook.com/privacy.
• Cal.com — our booking calendar. Cal.com may use cookies or similar technologies when its booking tool loads or when you use it to schedule a meeting.
• WhatsApp — when you choose to message us, you leave our website and WhatsApp’s own policies apply.

These providers control their own cookies. Please refer to their privacy and cookie policies for details.

4. The Merchaint app

When you sign in to the Merchaint app, we store session information in your browser’s local storage so you stay signed in. It is strictly necessary for the app to work and is not used for advertising.

5. Managing cookies

You can block or delete cookies and clear local storage through your browser settings. Blocking them stops the advertising cookies described above, and can also stop booking a meeting or staying signed in to the app.

6. Changes to this policy

We may update this Cookie Policy from time to time. The date at the top of this page shows when it was last changed.

7. Contact us

Questions about this policy? Contact us at hello@merchaint.com or write to us at 32 Lok Yang Way, Singapore 628639. See also our Privacy Policy.